Food trays are prepared and delivered. No cleanup, rentals, staffed service, or alcohol service.
Order rules
Order Policy
These are the plain-language ordering rules for delivery-only party trays and family-style food trays.
Order basics
Clear rules before food prep
Cooked trays, delivery-only service, clear quoted totals, and payment after availability is confirmed.
Send allergy notes, toppings, oil preferences, spice level, or a personal recipe direction before ordering.
We confirm availability, menu items, delivery-included total, and Stripe payment before prep begins.
Ordering expectations
What confirms an order and what does not
These rules keep the food, delivery, payment, and customization details clear before ingredients are purchased or prep starts.
Request is not confirmation
Submitting the form starts review. It does not reserve the date or start cooking.
Approval before payment
Menu, delivery area, timing, allergy notes, and total price are confirmed before Stripe payment.
Delivery-only boundaries
Food is prepared and delivered. Setup, servers, cleanup, rentals, and alcohol service are not included.
Custom notes reviewed
Substitutions, recipe directions, oils, add-ins, and dietary questions are reviewed before accepting the order.
Order flow
The simple path from request to cooking
Every order is reviewed around the practical details first. That protects the schedule and helps avoid mismatched menu, delivery, or payment expectations.
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Send request
Share date, delivery town, delivery time, headcount, tray ideas, and custom notes.
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JD reviews
Availability, timing, delivery logistics, menu items, substitutions, and allergy notes are checked.
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Confirm total
The delivery-included quote and payment timing are confirmed before the order is accepted.
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Prep begins
Food prep begins after the required payment is received for the approved order.
Changes, cancellations, and rush orders
Cancellation or change requests should be made at least 48 hours before the scheduled delivery time. Once ingredients are purchased or preparation has started, refunds or changes may be limited. Rush orders may be available depending on schedule, menu items, delivery location, and order size.
Custom recipes and substitutions
Many trays can be adjusted by sauce, toppings, spice level, oil preference, add-ins, sides, substitutions, or personal recipe directions. Custom requests are reviewed before the order is accepted so timing, ingredients, and pricing are clear.
Allergies and dietary requests
Allergy notes and ingredient restrictions must be provided before ordering. Kosher, halal, allergen-free, medical, health, or diet claims are not offered unless specifically stated and confirmed before ordering.
Ready to request trays?
Send date, timing, location, headcount, tray interests, allergy notes, and customization details.